New World Install Steps
Login to Google Drive using (IS@cogs.us or yvonne.gehrett@cogs.us) credentials in Keepass to access most up to date install files shared by Cody @ GCECA:
Mobile Clients for Police & Fire MDT's will require NetMotion VPN & Mobile Clients.
Follow the below:
Aegis MSP Client (Desktop) - README
Aegis MSP Client Prerequisites (Not Provided)
1. Microsoft .NET 3.5 SP1
2. Microsoft .NET 4.6.2
3. Microsoft Word (2007, 2010, 2013, 2016, or Office 365 - MUST be 32-bit)
4. Microsoft Excel (2007, 2010, 2013, 2016, or Office 365 - MUST be 32-bit)
6. Acrobat Reader X, XI, or DC *Reader is still needed even if Adobe Acrobat Standard or Pro is installed*
--Install Process
Download Aegis MSP Client (Desktop) Install Files.zip, extract the contents, and install in the following order.
1. Install Microsoft SQL Server Compact Edition 3.5 SP2
*On a 64-bit computer install the 32-bit and 64-bit versions*
2. Install Microsoft SQL Server CLR Types 2008
*On a 64-bit computer install the 32-bit and 64-bit versions*
3. Install Microsoft Visual Studio 2010 Tools for Office Runtime
4. Install the NWPS GIS Components
*On a 64-bit computer install the 32-bit and 64-bit versions*
5. Install the NWPS Updater
6. Install the NWPS MSP Client
**If you are installing on Windows 10 run the MSI from an elevated command prompt**
- Deselect the CAD Feature and any others that are not needed.
- New World MSP Server
- LiveApp - Live Environment
- TestApp - Test Environment
- TrainApp - Training Environment
- Authentication Server
- Same as the New World MSP Server for whatever environment you are installing for.
*On the login window, the Application and Authentication servers are the same as above.*
7. Make sure the Windows user account that will be using the client has read and write permissions to the following locations.
- C:\ProgramData\New World Systems
- C:\Program Files (x86)\New World Systems
8. Log into one of the MSP applications. You will get a warning about GIS files. Click 'Ok' and then close the application.
9. Restart the NWPS Updater service (services.msc, New World Updater). You should then get a taskbar notification that there is an update. Click the green icon in the notification area and install the MSP GIS Data update after it finishes downloading.
--Notes
1. Although the prerequisite document specifies turning off UAC I have not had not seen any issues leaving it on. If you do experience issues though make sure to include this in your troubleshooting steps.
2. If the updater never seems to notify you that there is an update you probably need to delete its cache.
1. Stop the updater service(services.msc, New World Updater).
2. Delete everything under the following folder.
- C:\ProgramData\New World Systems\New World Updater
3. Start the updater service.
3. You can safely delete the folders below to clear the client cache.
***C:\ProgramData\New World Systems\Aegis MSP - EVERYTHING IN THIS FOLDER EXCEPT THE SETTINGS.XML FILE***
- C:\ProgramData\New World Systems\Cache
- C:\Users\%USERNAME%\AppData\Roaming\New World Systems\Cache - User Specific