How To setup a Apple device to our Managed systems How to setup a new device: If this is a iPad or an iPhone then follow the instructions below: Turn Device on. Go through the normal setup, once you get to the part where you have to add an apple ID then you will need to choose one from our apple business managed account This will depend on what department they’re in. Passwords for all Apple ID accounts will be in Key Pass. Once you have logged in to the designated account you will then need to go into Sophos and add it to our MDM Login to Sophos Go into the following: Then add device by clicking on either: OR Go into Devices and then add device Wizard. If it is a user then type in the users name and if is not a user then click the “Skip user Assignment” Once you get to the Device Details Tab you will need to make some changes You will need to select IOS in the Platform Tab Then add the phone number is it applies to this part. If not skip. Everything else will be left as is: THIS PART MUST BE DONE AS FOLLOWSL: Click on “Enroll Device with Task bundle Then Select IOS – Default TB NEW No Apple ID D Click next Once it has loaded the QR code click on “ Enrollment Without Apple ID” Then scan it with the device you would like to assign this specific user to. Then follow the prompts on the Device. You will have to go into settings once you have downloaded the profile Apple IOS settings: General VPN and device management Then you should see something saying “Sophos Mobile” Click download and let it do its thing Keep the phone near you as it will then start ask for installations of various apps that come with this task bundle You can check to see if it has gone through all its processes in Sophos by going to: In that same Sophos MDM there are 2 ways to find the device You can either go to Devices: Then Search in the “Search in all Fields” on the Right Or go to the “People” Tab Search for the person who you recently assigned a device to Then you should see the device Those are two ways to do this, you will still end up on the same page as seen below: As seen, you will see all the devices assigned to that user Now let’s click on the device in question: Luis’s iphone Once you have clicked on the device you should see this screen: From here click on the “Task’s: Tab From here you will see all the tasks and their status You can also install specific apps based on the needs of the person. To do this you need to be on the same screen as seen from above. Click on “Installed Apps” You will see a list of installed apps that you can add or remove 😊 Click on “Install App” tab Then you will see a list like this: You can use the search function if you do not see the app. Please keep in mind that if the app is not in our apple business managed account, then it will as the user to login to an apple id. Please make sure that if the app is not on the list to add it first. in our apple business managed account as seen below: Search for the App that you want and buy it 😊 Then go into Sophos central and back into the Mobile tab Then go to Apps: Please keep in mind that this is only for iPad and iPhone. Click on “Add App” Click on “IOS Link” Then “Search in App Store” Look for the app and then add it. Click on the one with the correct icon and name. Click on the app then you will be back on this page: Everything will be filled out. Just click save and you will be all set. Then just follow step 12 and be all set. This is how to add a device to our MDM